You know what it is like when someone lets you down.  You feel betrayed, disappointed, hurt.  It doesn’t matter who lets you down, it’s the same feeling of hurt.   If you do the same thing back, you are hurting others.  If you deliver what you promise, you help others.  Don’t make a promise you can’t keep.  Do […]

Do you acknowledge your business emails?  Do you accept appointment invitations and RSVP when requested to do so?  Do you return phone calls and texts?  Do you turn up on time? How about trying it?  It will take a little bit of time to catch up on your correspondence, and you may have to leave […]

In business we want to do things FAST, we want to have CASH, we want to be the BEST, we want to LOVE what we do. But my favorite 4 letter word is DONE. DONE means you don’t have to do it again.DONE means someone else will get what they want.DONE means you are free to work on something else of value. To get something DONE means […]

Labels are great.  You can label shelves, objects, items.  One of the best ways to get organized is to have a space for things to go.  Label the space and you have more chance of finding what you are looking for next time. But labelling people isn’t such a great idea unless you are going to do it […]