News

I wrote this article for Inside Franchise Business last month and thought I’d share it with you. The link to the original article is:https://www.franchisebusiness.com.au/news/franchise-culture-change/[Listening and communicating are crucial to culture change | Inside Franchise Business] Culture and change are hot buttons right now.  Culture must be right to be able to implement change for the […]

The term “go hard or go home” has a beautiful definition – To face a challenge by making a bold, superior effort. I’ve been on a bit of a rant lately about promotion.  Why?  Because it is the “be all and end all” for every business. There is no business out there that doesn’t need to promote in some way.  […]

There are many opinions on how to do this, but here’s one simple way… The main statistic for any business is net profit.  Are you making enough net profit to pay yourself a decent wage as the owner and have some left over to invest back into the business or pay down any debts you […]

Do you ever get frustrated by the outright lies you get told?  I thought I’d share one of my favorites now that it has been several years since it happened. A client of mine had a young team member, Jess (not her real name), taking a lot of time off work to help her grandmother, […]

We get interrupted all day every day.  By staff / phones / emails / texts / notifications and alerts. In a study from the University of California Irvine, it was found that after only 20 minutes of interrupted performance people reported significantly higher stress, frustration, workload, effort, and pressure.That costs you time and money in […]