It has been an honor and privilege to work with THINK DONE and their team of angles.
We have a small group of dental practice in Perth and we’re in our dental stage of establishment and organization. Just like a new business we were struggling with issues at the work related to lack of organization and role responsibilities. Both of us were working inside the business as technical skills and multi-tasking all the vital roles. As a dentist and business owner, I was working 60 plus hours a week just to keep the business above waters. This was affecting us personally, physically and emotionally.
Earlier this year we were introduced to THINK DONE by Steve Hanson who had been a long term client our business and friend. After listening to out not so uncommon issues at the business Steve suggested we come and meet his team who could help with some of the issues. Steve helped us understand the issues we were facing and suggested to implement the organization and administration scale to make things more stable and better for growth.
We have been extremely fortunate to meet Linda and Martina at THINK DONE.
Linda has been an angle to both us and very gentle guided us on our journey with much patience and care. She did not rush us but made sure we were responsible for our action and not freeze when faced with challenging situations at work. The journey was long however we enjoyed every minute of it and words cannot describe how knowledgeable and professional Linda has been during this journey. There was an answer to every conceivable issue that we face at business every day and it was explained to us in simple nontechnical terms and was easy to understand and implement.
We have recently completed our Organization Board and Admin Scale and are slowly working towards our goals. Ever since we launched our new branding ‘First Impressions Dental’ with our internal team we have been seeing slow but steady growth in our business. Most things in the business are slowly automated and starting to run on their own without relying on the business owners all the time. I have cut down my hours to less than 30 in a week and the business is stable and growing. We are finding more time to do things personally and are working on the business instead of inside the business. we are very excited to say that we are going on a 4 week holiday after 2 years of working inside the business and not having a personal break.
We cannot imagine and are excited how far areas this journey will take us with the information, knowledge, and support we have from Linda and her team.
Lastly, we want to thank Martina for always being there and looking after us during this process. She has the most welcoming smile and is always ready to help in any way possible.
Although the journey has just begun for us we are quite sure and confident now that we can lead our business to the growth and success we had dreamt of when we started this journey.
We thank everyone at THINK DONE! And looking forward to working together to make our dreams come true.
Silas and Preeti